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Telecom Industry Solutions
Modernize network operations, improve customer experience, and streamline service delivery with scalable telecom platforms, automation, and real-time insights.
Built for Scale, Reliability & Better Customer Journeys
Exallin helps telecom operators and service providers improve performance across network operations, service assurance,
customer support, and revenue operations. We connect systems, streamline workflows, and deliver the dashboards and automation
teams need to move faster—without disrupting critical infrastructure.
Network Operations
Improve visibility and incident response with monitoring, workflows, and reporting
Customer Services
Reduce support load with self-service, faster ticket handling, and better communication
What We Deliver
Service Assurance & Incident Workflows
Improve response times and collaboration with structured incident workflows, escalation paths, and operational dashboards.
- Incident intake, triage, and escalation
- NOC workflows and runbooks
- Real-time SLA tracking and reporting
Customer Experience & Support Modernization
Enhance customer journeys with modern portals, faster ticket resolution, and consistent communications across channels.
- Self-service portals and knowledge bases
- Ticket routing and case management
- Proactive notifications and updates
Billing, Revenue Ops & Fraud Controls
Reduce revenue leakage and improve financial operations with stronger data controls, automation, and reporting.
- Billing validations and exception workflows
- Revenue assurance dashboards
- Risk rules and suspicious activity alerts
Integrations, Reporting & Operational Visibility
Telecom environments span many systems—OSS/BSS, CRM, billing, network telemetry, and customer channels.
We help you integrate data safely, standardize reporting, and build dashboards that give teams accurate visibility across performance and service delivery.
System Integrations
Connect OSS/BSS, CRM, billing, and network data into a consistent layer
Dashboards & KPIs
Service quality, ticket trends, SLA performance, and operational health metrics
Ready to Modernize Telecom Operations?
Partner with Exallin to streamline service delivery, improve operational visibility, and deliver better customer experiences with scalable telecom solutions.
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