Energy & Utilities Industry

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Energy & Utilities Industry Solutions

Improve reliability, modernize operations, and support sustainability goals with strong data foundations, smart automation, and scalable digital platforms for utilities and energy providers.

Energy and Utilities

Built for Reliability & Operational Excellence

Exallin supports utilities and energy companies with modern digital solutions across grid operations, field service,
customer experience, asset management, and data reporting. We help you connect systems, reduce manual work, and improve visibility
across your organization—without disrupting critical operations.

Grid & Field Operations

Improve dispatch, outage workflows, and response coordination with better data and automation

Customer Services

Simplify billing, service requests, and communication across channels

What We Deliver

Asset Management

Asset & Maintenance Management

Improve asset visibility, reduce downtime, and standardize maintenance programs across substations, generation sites, and field assets.

  • Work order workflows and approvals
  • Asset registry and lifecycle tracking
  • Maintenance planning and reporting

Outage Management

Outage & Incident Management

Streamline outage response with clear incident workflows, dispatch coordination, and customer communications.

  • Incident intake and triage
  • Crew dispatch and field mobility
  • Status updates and communication templates

Billing and Customer

Billing, Self-Service & Customer Experience

Reduce call volume and improve customer satisfaction with modern portals, notifications, and streamlined service requests.

  • Customer portals and mobile experiences
  • Service requests and appointment scheduling
  • Automated notices and payment reminders

Data, Integrations & Reporting

Utilities typically run across many systems—SCADA/OT, GIS, AMI, CRM, billing, ERP, and field platforms.
We help you integrate data, standardize reporting, and build dashboards that provide accurate visibility for operations and leadership.

System Integrations

Connect OT + IT systems safely with clear governance and access controls

Operational Dashboards

Real-time KPIs for outages, asset health, service performance, and billing

Utilities Reporting

Ready to Modernize Energy & Utility Operations?

Partner with Exallin to improve reliability, streamline workflows, and deliver better customer experiences with scalable digital solutions.

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